The caretaker is employed by TROTS and is present at the buildings on Monday to Friday, from 8.00 – 16.30 hours. For tenants he is the first point of contact, you can approach him if you have questions or comments. You can contact him personally by phone or e-mail. You can also make an appointment with the caretaker if you like to discuss things. If the caretaker does not know the answer himself, he will make sure someone else will answer your question.
Because the caretaker is present at the buildings, he knows what is going on in the building and is able to react quickly. This may concern technical matters, but also social problems or safety issues.